Spedizioni e Resi

Shipping and return :

SHIPPING:

The goods are sent in Italy by GLS-Italy courier; the shipping is free for order over 150 Euros, for lower amount orders the cost of the expedition is 8 Euros.

Our company will be not responsible of late delivery or damaged package after the delivery to the courier.

PLEASE, IN THE SHIPPING ADDRESS WRITE ALL IS POSSIBLE TO MAKE THE DELIVERY EASIER:  NAME ON THE BELL, PORTER.....

Garancy, return and annulment:

Maria Cristina Monica Company garanties the quality and of the  items and any defectiveness must be communicated within 10 days from the delivery.

In this case will be our obligation to change the product.

All our customer have the right, without any penalty, to break the contract as art. 5 Decr. Leg. May 22th 1999, n° 195 of Italian Law that permits to give back the product within 10 days from the goods receiving sending  a mail to  info@tempoimperfetto.it or sending a letter or fax to this number: 0522-420079 /  Tel. + 39 0522-405393. The only expenses we will ask will be the shipping costs.

The goods must be intact and in perfect conditions.

IMPORTANT COMMUNICATION:NEW SHIPPING CONDITIONS

RETURN ITEMS:

In case you need to change some items you can use the Form you find here below, where you can find also the change and returns conditions.

Click on the following link to download the form: 

RETURN GOODS FORM in Pdf 

RETURN GOODS FORM in Word